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Homely terms of use

Effective date: 1 November 2026

These terms apply when you use https://homely.mk or the Homely apps. By creating an account or publishing a listing you accept them. Please also read our privacy policy.

1. Who we are

Homely is run by Homely.mk, Tetovo, North Macedonia ("we", "us"). Contact: [email protected].

2. What Homely is

Homely is an online classifieds marketplace for property in North Macedonia. Sellers and landlords publish listings. Buyers and tenants search them and contact the seller.

We are not a real estate agent or broker. We are not part of any deal between members. We do not own, inspect or value the properties. Any contract you make is between you and the other member.

3. Who may use Homely

  • You must be at least 18 years old and able to enter into contracts.
  • Private persons and businesses (for example agencies and developers) may sell or let property.
  • A business must give its real company name and registration number. Our staff may verify it against the Central Registry and show a verified badge.
  • You may not use Homely if we suspended or deleted your account before, unless we agree.

4. Your account

  • Give true and current information. Keep it up to date.
  • Keep your password secret. You are responsible for what happens in your account.
  • One person, one account. A business uses a company account and invites its staff.
  • Tell us at once if you think someone else uses your account.
  • You can delete your account at any time on your profile page.

5. Listing rules

When you publish a listing you confirm that:

  • the property exists, is available, and the details, price and photos are true and not misleading;
  • you own the property or have a written mandate from the owner to offer it;
  • the address and map pin are correct;
  • you own the photos and texts or have the right to use them, and they show the actual property;
  • you publish each property only once. Do not post duplicates to appear more often;
  • the price is the real price in Macedonian denars (MKD). Euro amounts on the site are indicative, converted at a fixed rate; the MKD price counts;
  • the listing does not discriminate against anyone because of origin, ethnicity, religion, gender, sexual orientation, disability, age or similar grounds;
  • photos do not show people who have not agreed, car plates, documents or other personal data;
  • the listing contains no links to other sites, no contact details in the text where we ask you not to put them, and no advertising for other services.

Listings are checked by our staff before they go live. We may ask you to change a listing or refuse it.

6. Forbidden behaviour

You may not:

  • post fake listings, scams, or ask for deposits for properties you cannot rent or sell;
  • harass, threaten or insult other members;
  • send spam or bulk messages;
  • collect data of other members, copy listings automatically or use bots, except with our written agreement;
  • try to bypass the bot check, hidden contact details or other protections;
  • break the law, or infringe the rights of others.

7. Messages

  • Use messages only to talk about a listing.
  • Phone numbers and email addresses in messages are hidden automatically to protect you from scams. Share contact details only when you trust the other person.
  • Never send money before you have seen the property and checked who owns it.
  • We may read messages when a member reports them or when we investigate abuse.

8. Reports and moderation

Every listing has a Report link. Our team reviews reports about scams, duplicates and misleading listings. We decide case by case.

We may, without notice where needed to protect others:

  • remove or hide a listing;
  • send a listing back to you for changes;
  • suspend an account;
  • delete an account that seriously or repeatedly breaks these terms.

We tell you the reason when we can, unless the law or the safety of others prevents it. If you think we made a mistake, write to [email protected]; a second member of our team reviews the decision within 14 days.

9. Promoted listings

You can pay to promote a listing. Promoted listings show above the others with a clear "Promoted" label.

  • The prices and durations shown at checkout apply.
  • You pay by bank transfer. The promotion starts when we have matched your payment.
  • We send you an invoice.
  • A promotion does not guarantee more views, contacts or a sale.
  • Once a promotion is live, there is no refund, also if you remove the listing or we remove it for breaking these terms.
  • If we cannot start a promotion you paid for, for example because the listing was refused, we refund the amount to the account you paid from.
  • Prices include or exclude VAT as stated at checkout.

10. Your content and our rights

You keep the rights to your texts and photos. You give us a free, non-exclusive, worldwide licence to host, show, resize and translate them, and to show them in search results, emails, our apps and to promote Homely, for as long as the listing is online and for a short time after that (for example in backups and in emails already sent).

The Homely name, logo, design and software belong to Homely.mk. You may not copy them without permission.

11. Availability

We work to keep Homely online, but we do not promise it will always be available or free of errors. We may change, pause or end features. We will tell you in advance about important changes when we can.

12. Liability

  • Members are responsible for their listings, messages and deals. We do not check that listings are true or that members are who they say, beyond the checks described here.
  • We are not liable for losses from deals between members, from content of members, or from the site being unavailable.
  • Our liability is limited as far as the law allows. We are always liable for intent and gross negligence, and for injury to life, body or health. Mandatory consumer protection law stays unaffected.
  • If you break these terms and someone makes a claim against us because of it, you will cover our reasonable costs.

13. Ending

You can stop using Homely and delete your account at any time. We can end these terms with you by deleting your account, with reasonable notice, or at once for a serious breach.

14. Changes to these terms

We may change these terms. We tell you at least 30 days before an important change takes effect. If you continue to use Homely after that, the new terms apply. If you do not agree, you can delete your account.

15. Law and courts

The law of North Macedonia applies, without its rules on conflicts of law. The courts of Tetovo, North Macedonia, are competent. If you are a consumer, the mandatory consumer protection rules and courts of your country of residence are not affected.

If you are a consumer, you keep the protection of the mandatory law of the country where you live, and you may also go to the courts there.

16. Contact

Homely.mk, Tetovo, North Macedonia [email protected]